4. Terms of Service

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4.1.The customer agrees;

4.1.1. To complete a pre-treatment consultation form fully and accurately prior to their treatment commencing.

4.1.2. To update an existing pre-treatment consultation form held on file by Apex Aesthetic prior to a treatment commencing.

4.1.3. To engage in a pre-treatment telephone/video call consultation to assess their suitability for a treatment prior to a treatment commencing.

4.1.4.To complete a patch test when required at least 24 hours prior to a treatment commencing.

4.2. Apex Aesthetic reserves the right to cancel or amend a customers booking at the pre-treatment consultation stage if any information provided by the customer poses concern to Apex Aesthetic for their suitability to a treatment.

4.3. Apex Aesthetic only operate services within the stated postcodes (G1, G2, G3, G4, G5, G6, G7, G8, G9, G10, G11, G12, G13, G14, G15, G16, G17, G18, G19, G20, G21G22, G23, G24, G25, G26, G27, G28, G29, G30, G31, G32, G33, G34, G35, G36, G37, G38, G39, G40, G41, G42, G43, G44, G45, G46, G47, G48, G49, G50, G51, G52, G53, G54, G55, G56, G57, G58, G59, G60, G61, G62, G64, G65, G66, G67, G68, G69, G70, G71, G72, G73, G74, G75, G76, G77, G78, G79, G80, G81, ML1, ML2, ML3, ML4, ML5, ML6, PA1, PA2, PA3, PA4, PA5, PA8). Apex Aesthetic will only provide services out-with these postcodes with express written agreement prior to booking. Without express written agreement, a treatment may be cancelled by Apex Aesthetic in accordance with the clauses set out in section 3. 

4.4.The customer is obligated to:

4.4.1. Provide a clean, tidy, private and appropriate space in their home for a treatment to be carried out.

4.4.2. Be present at the arranged address at the time of the appointment to allow access for Apex Aesthetic to set up and carry out the treatment.

4.4.3. Behave appropriately during the treatment.

4.4.4. Adhere to and follow the aftercare guidelines as supplied by Apex Aesthetic.

4.4.5. Report any unexpected or lasting side-effects following the treatment to Apex Aesthetic.

4.4.6. Provide the necessary and accurate information for booking including name, address, email address, landline and mobile telephone numbers.

4.4.7. Provide a satisfactory level of cooperation during the treatment to allow the treatment to be carried out.

4.5. Apex Aesthetic undertakes to use reasonable skill and care in providing the treatment(s) as described.

4.6. Apex Aesthetic makes no warranties as to the outcomes of the treatment(s). Treatment(s) are provided on the basis that the customer is responsible for engaging with the treatment(s).

4.7. The customer is responsible for choosing the treatment(s).

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